Susan FitzGerald

Broker/Associate

A little about me...

Susan grew up in Pittsburgh, Pennsylvania. With a love of the outdoors, she decided early on in life to relocate to Boulder to attend the University of Colorado. This move changed her life and eventually led her to Leadville, where she has now been for over 35 years.

Susan enjoyed a fabulous career in the ski resort industry working as an executive at Copper Mountain. There, she was responsible for improving overall performance and offering exceptional customer experiences. She was also fortunate to be in charge of acquiring new retail outlets, as well as overseeing their construction and renovation. Her transition from the resort industry to real estate was a natural move after years of experience in negotiations. In both positions she has maintained a record of always delivering 5-star customer service!

Susan is extremely passionate about sharing the ways Leadville is such a special community to live and play in. She enjoys taking in all the fun associated with skiing, hiking, and biking in the area. While she also loves traveling and exploring new places, Susan appreciates her incredible life in the heart of the Rocky Mountains!

OUR RENTALS

Moose Haven Apartments

Studio Beds 1 Baths

$500 Monthly

Quincy Block Downtown

Sleep Room Beds Communal Bathroom Baths

$2,000 Monthly

1526 Empire Valley Drive

Lazy Daze Mountain Home

2 Beds 2.5 Baths

$2,500 Monthly

High in the Trees

1 Beds Loft / Bathroom Baths

TESTIMONIALS

"One of the worst after having our family home listed for over a year in pan ark estates with almost an acre attached we had 4 people come see it and no offers these real estate agents are trash kept telling my family to lower the price and sell for nothing after putting over 40,000 worth of work into it so I suggest if your looking to sell your home don't go here"

"Thanks for the awesome service, Bought and sold a home with Heather and everything was smooth. She answered all of my many questions. Thanks!"

"I couldn't be any happier with my agent. Would recommend to anyone."

"Heather is the best! She knows every nook and cranny of the area."

"From getting a CMA from Amy Morrison until the check crossed the table, we could not have been happier with how Ms. Morrison handled our sale. She told us what we should ask, and what we should do to make it work. She was very hands on on the whole process. I don't know how she could have done any better. We say thanks to Ms. Morrison for all of her hard work to make this transaction as smoothly a… Read MoreRead Less

"Melissa Hill took my money and left me and my children homeless. Beware."

"** This review has been edited post response from RE/MAX. I have added the major highlights of our home buying experience. ** I didn't enjoy working with Bailey and Heather. It didn't feel like they were in my corner at any point through the home buying process. Overall, I experienced poor communication and support from them, and my negative experience was not related to looking and buying in a … Read More“seller’s market” as their response to my original review suggests. I scheduled a time to see a home with Bailey a few days in advance. 30m prior to our time to meet, I called Bailey to determine if we were going to meet at the property or carpool. At that time we found out that there was no appointment in place and she had failed to reach out and inform us. So we planned our day around something that had been canceled or was never scheduled. We should have looked for another realtor right then and there. Unfortunately, we continued working with RE/MAX. A house came on the market close to the top of my budget that seemed like it would be a perfect fit and I moved quickly to set up a viewing time with Bailey. After viewing it, I knew I wanted to make an offer. I was advised to make my best offer on the first offer because another person was interested in the property and likely going to put in an offer around the same time. In talking to both Bailey and Heather prior to formally putting in an offer, neither had talked to the selling agent directly by phone and it appeared Bailey had been communicating only via email. After the initial offer, our realtors came back recommending to now put in my best offer since they had been informed by the selling agent that someone else indeed had placed an offer. I ultimately upped our offer because I was very interested in the house and after watching the Leadville market closely for a year, I thought it was wise to act. A few weeks after going under contract, I was asked if I could find a way to move up the closing because the seller wanted to close sooner rather than later. Bailey relayed the message, and I worked many hours and made many phone calls to try to get all of the financing, insurance, etc. in order and to try to push up what was an initial 60 day closing. I gave her a new tentative closing date that worked for me, but did not hear back for a while, and checked in about a week before the new proposed closing date. She told me that the pushed up closing could not happen due to the fact the seller could not get a moving company in time. Again, at the final hour, after I initiated the communication, I found out we could not move forward with the seller's and our OWN realtor's request. Our realtors did not say, let's meet before we close and check the condition of the property. Instead I had to propose it and arrange it. There were some issues with the state of the house which were ultimately resolved in the eleventh hour, but it felt like I had to first advocate with my own realtors before they worked with the selling agent to find a solution. This is the second time I've gone through the home buying experience, iit was night and day between working with someone who cared about my experience and wanted to support me and someone who seemed to just be going through the motions to get to closing. I am very happy with my home but wish I had opted to work with a more supportive and communicative realtor." Read Less

"We had a wonderful experience working with Susan FitzGerald. I highly recommend."

"Heather and Bailey were both wonderful to work with on our a property we sold in Twin Lakes. They were always professional and followed through with needed task. Thank you so much Heather and Bailey"

Susan FitzGerald

Broker/Associate

A little about me...

OUR RENTALS

TESTIMONIALS

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